How to Get Your Device Repaired
Two ways to get your Apple device repaired: courier collection in London, or a free tracked mail-in pack for the rest of the UK. Same expertise, same process, same warranty.
London Collection
Same-day in most of London
1. Book online
Select your repair and pick a collection window that works. Takes two minutes.
2. We collect and diagnose
We collect from your door — same-day in most of London. We run initial tests to confirm the fault. Straightforward repairs start the same day. For full diagnostics (liquid damage, no power, unknown fault) allow 24 to 48 hours.
3. Repair
We fix it properly. Original parts, component-level work where needed, full post-repair testing before we call it done.
4. Returned to you
We text and email when it is ready, then deliver it back tracked and insured so you can get on with your day.
Mail-In Repairs
Anywhere in the UK
1. Book online
Select your repair and choose the free mail-in pack. We arrange packaging for the same or next day.
2. Post it to us
Use the free pack from your door. You get tracking, and we confirm when it lands on our bench.
3. Diagnostics and repair
Same process as London collection. Full testing, proper repair, no shortcuts. Complex jobs take 24 to 48 hours and we keep you updated.
4. Returned to you
Tracked delivery back to your address. It will work like it should.
FAQs
Learn more about iCorrect, the essential repair services that we offer and the warranties that come with each repair.
How do I book a repair?
Select your device, choose your repair, and pick a time. Courier collection or free mail-in. Takes two minutes.
What's the difference between courier and mail-in?
Courier means we collect from your door in London. Outside London we send a free tracked mail-in pack. Same repair quality, same warranty, same turnaround.
How long does a repair take?
Most repairs take 1 to 3 working days. Simple fixes like screen or battery can be same day if pre-booked. Complex work like liquid damage or logic board repair takes 2 to 5 days depending on what we find.
Do I need to back up my device first?
We recommend it, but it's not required. We never wipe devices and always prioritise keeping your data intact. If backup isn't possible due to the fault, we'll discuss options.
What happens if you find additional problems?
We stop and contact you before doing anything extra. You'll get a clear explanation and updated quote. Nothing proceeds without your approval.
Can I track my courier repair?
Yes. You'll get tracking for collection and return delivery, plus updates from us when it arrives, when diagnostics are done, and when repair is complete.
Is there an express option?
Yes. Express repairs are available for most issues if booked in advance. Subject to availability. Contact us to check.
What areas do you cover for courier collection?
Courier collection is London only — typically same day or next day depending on your location and booking time. Outside London we send a free tracked mail-in pack.