Repair Services That Work Around You
Whether you are visiting our London office or sending your device in from anywhere in the UK, we have built our services to be flexible, fast, and reliable. From express walk-in repairs to national courier options, our goal is to make the process smooth and stress-free — no matter where you are.
Walk-in Repairs
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1. Select your repair & book
Select the necessary repairs you require for your device on the repair selection page of our website. Book your appointment at a time convenient for you.
2. Pre-repair testing
When you visit us for your appointment, we will complete some testing of your device to confirm your repair. If you have a device which requires a full diagnostic, this can take 24–48 hours.
3. Repair
Once we have tested your device we will add your device to our repair queue. Your repair turnaround will be confirmed when you drop off your device.
4. Collection
Once we complete your repair and our post repair testing, we will email and text you to confirm your device is ready for collection. When you arrive to collect, we will complete some testing with you again to ensure perfect functionality of your repaired device.
Courier Repairs
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1. Book your repair
Choose the repair you need from our website and select the courier option. We will email you to arrange a collection slot for the same or next day.
2. Collection
Our courier will collect your device directly from your address. You will receive a tracking link, and our team will notify you once the device is received.
3. Diagnostics & Repair
We will test your device, confirm the repair, and complete the necessary work. If we need to perform a full diagnostic (e.g. for liquid damage), this may take 24–48 hours.
4. Return
Once the repair and post-repair testing are complete, we will send your device back via tracked courier. You will receive tracking details, and our team will confirm everything works as expected.
FAQs
Learn more about iCorrect, the essential repair services that we offer and the warranties that come with each repair.
What is a diagnostic and why is it necessary?
A diagnostic is the process of testing, measuring, and analysing your device to find out exactly what is wrong. At iCorrect, it is not a quick scan or guesswork. We test at logic board level and component level so you get a definitive answer, not a vague guess.
What types of issues require a diagnostic first?
Diagnostics are essential when the fault is unclear or could have multiple causes. Common examples include power failures, battery not charging, no display, random shutdowns, overheating, no sound, camera failures, or post-liquid damage.
How much does a diagnostic cost?
Diagnostics start from £29 for Apple Watch, £39 for iPhone, and £49 for iPad and MacBook. This includes all testing, disassembly, measurements, and a full report. If the fault is obvious, we may go straight to repair and waive the diagnostic fee.
What do I get after the diagnostic?
You receive a clear breakdown of the fault, supporting test data, photos if applicable, and a confirmed quote to complete the repair. If you choose not to proceed, your device is returned reassembled or you can recycle it with us.
How long does a diagnostic take?`
Diagnostics usually take 1 to 2 working days for iPhone and Apple Watch, and 2 to 3 working days for iPad and MacBook, depending on complexity and parts required. Express options are available on request.
Can diagnostics be done while I wait or same day?
Some basic tests can be done while you wait, but full diagnostics that involve internal testing, DC power injection, and microscope analysis require more time. We prioritise accuracy over speed.
Will I be charged if you can’t repair the device?
Yes, the diagnostic fee still applies because it covers the full testing process. However, if we determine the device is unrepairable, we can offer a trade-in value or data recovery options where possible.
What if another shop has already looked at my device?
That is fine. In fact, we regularly diagnose failed repairs or identify faults that other shops missed. Our diagnostics go deeper than most, especially when logic board work is involved.
Do diagnostics void my Apple warranty?
If your device is already damaged, it is likely out of Apple warranty. Apple typically considers liquid damage, screen cracks, or internal modifications as voiding the warranty. We are transparent and will always advise you before proceeding.
Is diagnostic testing safe for my data?
Yes. Our process is non-destructive and we always prioritise data integrity. We do not wipe your device, and we take every precaution to protect your information during testing and repair.