How to Get Your Device Repaired

Two ways to get your Apple device repaired: we collect it from anywhere in the UK, or you visit us in Central London. Same expertise, same process, same warranty.

Walk-in icon

Walk-In Repairs

Fitzrovia, Central London

1. Book online

Select your repair and pick a time that works. Takes two minutes.

2. Drop off and diagnostics

Bring it in, we run initial tests to confirm the fault. Straightforward repairs start the same day. For full diagnostics (liquid damage, no power, unknown fault) allow 24 to 48 hours.

3. Repair

We fix it properly. Original parts, component-level work where needed, full post-repair testing before we call it done.

4. Collect

We text and email when it is ready. When you pick up, we test it with you so you leave confident.

Courier icon

Courier Repairs

Anywhere in the UK

1. Book online

Select your repair and choose the courier option. We arrange collection for the same or next day.

2. We collect

Courier picks up from your door. You get tracking, and we confirm when it lands on our bench.

3. Diagnostics and repair

Same process as walk-in. Full testing, proper repair, no shortcuts. Complex jobs take 24 to 48 hours and we keep you updated.

4. Returned to you

Tracked delivery back to your address. It will work like it should.

FAQs

Learn more about iCorrect, the essential repair services that we offer and the warranties that come with each repair.

How do I book a repair?

Select your device, choose your repair, and pick a time. Courier or walk-in. Takes two minutes.

What's the difference between courier and walk-in?

Courier means we collect from your door anywhere in the UK. Walk-in means you drop off at our London office. Same repair quality, same warranty, same turnaround.

How long does a repair take?

Most repairs take 1 to 3 working days. Simple fixes like screen or battery can be same day if pre-booked. Complex work like liquid damage or logic board repair takes 2 to 5 days depending on what we find.

Do I need to back up my device first?

We recommend it, but it's not required. We never wipe devices and always prioritise keeping your data intact. If backup isn't possible due to the fault, we'll discuss options.

What happens if you find additional problems?

We stop and contact you before doing anything extra. You'll get a clear explanation and updated quote. Nothing proceeds without your approval.

Can I track my courier repair?

Yes. You'll get tracking for collection and return delivery, plus updates from us when it arrives, when diagnostics are done, and when repair is complete.

Is there an express option?

Yes. Express repairs are available for most issues if booked in advance. Subject to availability. Contact us to check.

What areas do you cover for courier collection?

All of mainland UK. Collection is typically same day or next day depending on your location and booking time.