A diagnostic is a complete inspection and test of your MacBook to identify exactly what is wrong. This includes testing for power issues, liquid damage, screen faults, or internal failures.

We begin with a power draw test to see how your MacBook responds. Then we disassemble the device and run full board-level diagnostics under a microscope. From there, we identify the cause of the issue and provide a clear repair plan and fixed quote.

Yes. This is the type of case we handle daily. If your MacBook has no power and is completely unresponsive, we carry out board-level testing to find out why. Often it is a failed power circuit, a burnt chip, or liquid damage to the charging rail. We do not guess. We test.

Yes. Apple only runs modular checks. If a board has failed, they do not inspect it, they replace it. We go to microchip level. That is why we often recover devices other shops call unrepairable.

Diagnostics take two to three working days. This includes full intake testing, disassembly, microscope inspection, and report writing. If you need a faster turnaround, we offer an express diagnostic on request.

We charge £49 including VAT. This covers the entire process: internal disassembly, power rail testing, microscope diagnostics, and a full report with findings and fixed-price quote. You will know exactly what is wrong before spending anything further.

We always inspect the logic board. That is where most shops stop, and where we begin. We identify faults at component level, including burnt chips, broken solder joints, or blown fuses. This level of precision is what sets our repairs apart.

Yes. Liquid damage is one of the most common and misunderstood issues we see. We check for corrosion, shorted circuits, failed connections, and confirm that the repair will not just work but last. We repair to factory quality or not at all.

In the rare case we cannot repair it, we will offer you another option. That could be a replacement board, or a trade-in value against a replacement MacBook. We will preserve your data whenever possible and help you find the best path forward.

Yes. You receive a breakdown of what we found, what caused the issue, and how it can be resolved. For liquid damage, we include photos of affected areas and a full plan for repair. There is no vague feedback. You get full transparency.

Yes. We run an official trade-in programme. If you decide not to repair, we can offer a value for recycling the MacBook with us. If we have a suitable replacement in stock, we can apply that value as credit toward an upgrade.